Refund and Cancellation Policy
This policy applies to all services from AMEYA ARTHA (OPC) PRIVATE LIMITED. Your written scope tells you the price, the advance and the delivery date before any work starts.
If you cancel
| When you cancel | What you get back |
|---|---|
| Before we start work (we confirm the start date by email or WhatsApp) | The full advance, minus any bank or payment-gateway charges |
| After work has started, before the report is delivered | The advance, minus the work already done (we show you the stages completed) and any government fees, certified-copy fees or travel already paid |
| After the report or deliverable is delivered | No refund. The fee covers work already completed |
| Website and software projects | Follows the milestones in your scope: completed milestones are not refunded |
If we cancel or are late
- If we cannot carry out the work, for example because the records are not available or the work would be unlawful, we tell you within 2 working days of finding out and refund the full amount for the part we cannot do.
- If we deliver later than the date in your scope for reasons within our control, you can choose a 10% discount on the balance or cancel the undelivered part for a refund.
Things we cannot refund
- Government fees, certified copies and third-party database fees already paid for your case.
- A report because its findings are not what you hoped. We report what the records show.
How refunds are paid
Refunds go back to the account or card you paid from, within 7 working days of our confirmation. International transfers can take a few more days to arrive, and bank charges may apply.
How to ask
Email contact@ameyaartha.com or WhatsApp +91 96186 87383 with your reference number. We reply within 1 working day.